We Respect Your Privacy
Effective Date: September 22, 2023
Last Updated: November 28, 2023
By navigating our web pages, you acknowledge having read and understood our Policy, and you agree that your personal information will be managed in accordance with it when applicable.
With the development of new communication tools, it is necessary to pay special attention to the protection of privacy. That is why K-Trail is committed to respecting the privacy of the personal information it collects.
To ensure this protection, K-Trail seeks your consent before collecting, processing, or disclosing information that can identify you.
How Do We Obtain Your Consent?
Before collecting any personal information, K-Trail ensures to obtain your consent. When collecting your personal information, K-Trail ensures to use it only for clearly stated purposes, in compliance with the law.
The personal information we collect, and its level of sensitivity, may vary depending on the nature of your interactions with K-Trail. We are committed to maintaining a high level of confidentiality by integrating the latest technological innovations to ensure the privacy of your personal data, particularly the following information:
- Name and Contact Information
Name, first name, email, postal address, phone number, and other information to communicate with you.
- Demographic Data:
Age, gender, country, and preferred language.
Information about your subscriptions to our newsletter.
Data related to the use of our website.
- Preferences and Interests:
Tastes, interests, etc.
- Online Orders:
Information necessary to communicate with you, but we do not store payment information on our servers (credit card number and billing address). Under no circumstances do we save your payment information on our servers (credit card number and billing address).
- Any Other Data:
Additional information collected during your navigation.
Why Do We Process Your Data?
K-Trail uses technologies that collect certain personal information for the improvement of our services and products and to present you with advertisements or targeted content according to your preferences You can accept or refuse these purposes at any time.
Essential and Security Cookies
K-Trail uses essential technologies and cookies for the proper functioning of its website. This type of cookie cannot be disabled. This type of cookie cannot be disabled.
Cookies for Analysis and User Experience Optimization
Cookies for analysis and optimization of the user experience are non-essential cookies for your navigation on K-Trail. However, they still play an essential role in enhancing your experience. For example, by analyzing the pages you browse, it contributes to the improvement of our services.
You can revoke the use of these technologies at any time.
Cookies for Marketing and Advertising
Marketing or advertising cookies help us, as well as our partners, remember the links and pages you click on. This allows us to target your preferences and suggest services or products tailored to your expectations.
You can revoke the use of these technologies at any time.
Why Do We Collect Your Data?
Here's why K-Trail collects your personal information:
- Provide a Service or Product:
To respond adequately to your needs, K-Trail collects your name, email address, and phone number. This information is used strictly for the completion of your project. Regarding billing, we may also ask for your billing address for these purposes only. In no case is this type of information communicated to third parties.
- To Improve Our Services and Products:
Some information is collected to improve our services and products. This can be done through a survey or simply during navigation on our website. In no case is this type of information communicated to third parties, except for our aforementioned partners.
- To Offer You Services and Products According to Your Preferences and Needs:
Some information is collected following the interaction you have with our website in the course of your navigation. By analyzing this type of information, we can offer you services and products tailored to your needs. In no case is this type of information communicated to third parties, except for our aforementioned partners.
How Do We Process Your Data?
K-Trail is committed to maintaining a high level of confidentiality by integrating the latest technological innovations to ensure the privacy of your transactions. However, as no mechanism offers maximum security, some risk is always present when using the Internet to transmit personal information.
How Can You Access Your Data at K-Trail?
At K-Trail, we strive to keep your personal information as up-to-date as possible to meet the aforementioned objectives.
At any time, you can request access to your personal data. In such cases, you must address your request to our privacy officer. You will find their contact information at the end of our Policy.
If you send us a request, we may require that you identify yourself or provide us with proof of identity to ensure that the request actually comes from you.
How Long Do We Retain Your Data?
Depending on the data collected, this may vary. In addition, we retain your personal information as long as we use it to meet your specific needs. If you have any questions about the applicable retention period for a particular situation, feel free to contact our privacy officer. You will find their contact information at the end of our Policy.
What Are Our Security Measures for Protecting Your Data?
The personal information we collect is stored in a highly secure environment. Individuals working for K-Trail are required to respect the confidentiality of your information at all times
- Technological Security Measures:
Firewall, access management to various platforms used, highly secure server, password on workstations, and in cloud environments.
- Physical Security Measures:
Locking of filing cabinets.
- Organizational Security Measures:
Policies, procedures, training, and awareness in information security, reliability and integrity checks.
How Do We Ensure the Confidentiality of Your Data with Our Partners?
Your personal data may be stored outside the country of residence, with our third-party providers. For this type of situation, your data may be subject to laws different from those of Canada.
As for our cookie partners, you can change your cookie preferences at any time by clicking on the button in the banner at the bottom of our website. By clicking "Customize," you can review the consent banner and modify your preferences or withdraw your consent.
For your information, the browsers used also offer different methods to block or delete cookies used by the websites you visit. You can change your browser settings at any time to block or delete cookies.
For more information, visit the following websites:
PERSONAL INFORMATION PROTECTION OFFICER AT K-TRAIL
Address : 370, rue des entrepreneurs, Montmagny (Québec)
Monday to Thursday: 8:00 AM to 4:30 PM
Friday: 8:00 AM to 12:00 PM